The people of Tyco Integrated Security are here to support you. Our 10,000 security specialists are here when you need technical support or product information, providing timely and accurate responses to your needs. Beyond our online resources, our highly trained technical and product specialists are available to discuss your questions, helping you to get the most from your systems and maximize your business investment.
Our online database provides convenient access to product manuals for your installed systems, with the ability to locate the information you need by manufacturer and model. You may also contact us for further assistance.
Recognizing that commercial enterprises have vastly different security needs from homes or small businesses, in 2012 ADT separated into two new companies. Now, ADT Business Solutions is Tyco Integrated Security, part of Tyco International.
We are building on more than 138 years of expertise to help drive your business forward, delivering the commitment, passion, creative solutions, leading-edge technologies and reliability you’ve come to expect from the commercial security industry leader:
The Caller ID will display "Tyco Integrated Security."
Links to your current applications are available on our website, www.TycoIS.com.
You can call us toll-free at 1.800.701.8449 or contact us here.
Payment of your bills will depend on your payment method:
Occasionally, because of billing cycles, your first bill is issued before that first payment has been posted. Your payment should appear on your next bill; if not, call the Tyco Integrated Security Account Services Center at 1.800.701.8449.
State and local municipalities sometimes charge tax on the services provided, which Tyco Integrated Security is then obligated to collect as part of the billing process.
Tyco Integrated Security bills for services in advance, based upon your pre-selected billing frequency (monthly, quarterly, etc.). Your payment is due upon receipt of your invoice. Payments should be made payable to Tyco Integrated Security.
To change your billing address, please contact the Tyco Integrated Security Account Services Center at 1.800.701.8449.
Click here to view an invoice.
The FEIN for Tyco Integrated Security LLC is 58-1814102. As explained in greater detail in the Appendix to the W-9 available on www.tycois.com/about-us/legal, we are required under IRS reporting rules to identify the FEIN of Tyco Fire & Security (US) Management, Inc. based on our business entity structure (an LLC vs. an Inc.).
For support with billing questions and related inquiries, please email us at firstname.lastname@example.org
If your insurance company has a question or needs a new certificate, they have access to a UL portal where they can find the information they need about Tyco Integrated Security's UL Listings.
You may request a copy of the Certificate of Liability insurance that is provided showing our insurance coverage during the installation. Requests for the Certificate of Liability may be submitted to email@example.com .