General Questions

  • Who is Tyco Integrated Security?

    • Recognizing that commercial enterprises have vastly different security needs from homes or small businesses, in 2012 ADT separated into two new companies. Now, ADT Business Solutions is Tyco Integrated Security, part of Tyco International.

      We are building on more than 138 years of expertise to help drive your business forward, delivering the commitment, passion, creative solutions, leading-edge technologies and reliability you’ve come to expect from the commercial security industry leader:

      • A comprehensive range of integrated security solutions, including managed and hosted services that can help you grow your business
      • A consultative provider with a deep understanding of your business security needs
      • A commitment to offer security solutions that can help produce a range of benefits, including improved productivity, cost savings and enhanced control
      • National security coverage from integration and installation to post-sale services and on-going management

  • When you call me due to an alarm event, what will display on my Caller ID?

    • The Caller ID will display "Tyco Integrated Security."

  • Where can I find links to my web applications?

    • Links to your current applications are available on our website, www.TycoIS.com.

  • How can I contact Tyco Integrated Security?

    • You can call us toll-free at 1.800.701.8449 or contact us here.

Billing Questions

Regulatory / Licensing / Insurance Questions