Author: Mike Moran, Vice President, Sales, Tyco Integrated Security, North America
Published: Wed, Jan 31, 2018

Prior to and through its merger with Johnson Controls, Tyco maintained a collaborative relationship with a well-known medical center in Philadelphia. Employing over 50,000 people across its many locations, it strives to improve the health and well-being of individuals through research, education, clinical care and community service.

With a large portion of its workforce needing accurate credentials, the healthcare system was looking for a standardization that would help it stay compliant with requirements such as OSHA, HIPPA and the State of Pennsylvania. Previously working from three different credentialing systems and two different manufacturers, it required a solution that could simplify and streamline its operations. 

The Challenge

In addition to working with some of the oldest buildings in the nation, doctors working in multiple locations were often required to have several badges. The ability within the system to delineate between people with the same name was challenging, too.

Technology Solutions

Working with Tyco – now Johnson Controls – the company implemented dynamic credentials and migrated over to a single SoftwareHouse C-Cure 9000 platform. This created standards for credentials and a single badge that could be used across the system.

To take security even higher, the institution is now using DiversiedKey technology to prevent hacking between the physical card and reader. This technology generates a dynamic credential number, similar to what is used for online credentials.

Results and Outcomes

With credentialing now administered centrally, the security and IT teams benefit from significant time savings. The card reader design was also standardized, which allowed for volume discounts on equipment purchases. Finally, its move to a single badge met all regulatory requirements and worked across the system, making it easier for staff. 

With less time spent administering credentials, this institution’s staff can focus on what it does best – saving lives.

To learn more about our security solutions for healthcare institutions, visit here.



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