Expert troubleshooting when you need it most.

If there’s one thing you don’t want to second-guess, it’s how to fix a technical issue with your security or fire protection system to avoid a lapse in safety. That’s why we provide professional, knowledgeable telephone assistance by our highly trained customer care and Remote Technical Services .

Advanced Technical Support That’s Always Available

  • 24/7/365 Customer Support.
  • Remote Troubleshooting
  • Advanced Remote Technical Support available for Precision customers
  • Technologies covered include video surveillance, fire/life safety, intrusion detection, and access control

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